Car Key and Locksmith FAQs – Peterborough
Straight answers to the questions we hear most.
How much does a replacement car key cost?
Every vehicle is different, so we quote each job individually. Examples of our fixed prices: mobile call-out £80 (covers basic diagnosis, checks, immobiliser faults and simple remote coding), simple spare key £60, key reshell or refurbishment from £30. Message us your registration for an exact price.
What does the £80 call-out fee cover?
The call-out fee covers basic diagnosis, checks, immobiliser faults and simple remote coding. If the diagnosis shows a new key is needed and you accept a spare key during the same visit, we waive the call-out fee.
Do you come to me?
Yes. We run a mobile service across Peterborough and anywhere within 20 miles at no extra travel charge, and up to around 30 miles with any travel charge agreed in advance. You can also visit our unit at 17 Fenlake Business Centre, Peterborough, PE1 5BQ.
How quickly can you get to me for a lockout?
Our target for emergency lockouts is to arrive within 35 minutes to 1 hour. We give you a realistic estimate on the phone.
I have lost all my keys. Can you still make one?
Yes. All-keys-lost jobs are a core part of our work. We cut and programme a new key at your vehicle for most makes and models.
Do I need to take my car to the dealer?
Usually not. We complete most jobs where the vehicle is parked.
Which makes and models do you cover?
Most cars and vans, within what is available on the trade and aftermarket market. Send us your registration and we will confirm.
What do I need to show you?
Photo ID and proof of ownership (for example the V5C logbook) before we cut or programme a key, plus your registration, make, model and year.
Are you insured?
Yes. AutoKey holds liability and business insurance with trade cover.
Is there a warranty on your keys?
Yes. Every key we supply comes with a one-year warranty as standard.
Can you repair my key instead of replacing it?
Often. We repair remote central locking faults, broken buttons and bent blades, and we can fit a new case from £30.
What are your opening hours?
Our unit is open 8am – 7pm, Monday to Friday. Our phone line and emergency lockout and lost-key service run 24 hours a day, 7 days a week. We are also flexible and can often meet you at the unit outside those hours by arrangement.
What areas do you cover?
Peterborough and everywhere within 20 miles are included with no extra travel charge. We also cover up to around 30 miles, and work further afield nationwide, with any extra charge agreed in advance.
Still have a question?
Call or WhatsApp 01733 624150 and we will help.